Contact information

For the Contact Information section/page, keep it simple and professional. Paste this into Shopify:

Contact Us

Have a question about an order, PC build, warranty, shipping, or custom system? Contact Champion Builds and we’ll help you out.

Champion Builds
Mississauga, Ontario, Canada

Email: info@championbuilds.ca
Phone: +1 647-936-3856
Website: championbuilds.ca

Customer Support

For the fastest response, please include your:

  • Full name
  • Order number, if applicable
  • Phone number or email used on the order
  • Brief description of your question or issue

For technical or warranty support, please also include any relevant photos, videos, error messages, or details about the problem.

Custom Build Inquiries

If you are interested in a custom PC, include:

  • Your budget
  • Intended use
  • Preferred CPU or GPU, if any
  • Gaming resolution or performance target
  • Colour or aesthetic preferences
  • Any specific components you want included

We’ll review your request and help determine the best configuration for your needs.

Shipping & Order Questions

For questions about:

  • Order status
  • Exact component confirmation
  • Shipping
  • Authorized pickup locations
  • Tracking
  • Delivery issues

please include your order number when contacting us.

Warranty & Support

For warranty claims or technical support, please provide:

  • Order number
  • Description of the issue
  • When the issue started
  • Photos or videos where relevant
  • Any troubleshooting already attempted

Please review our Warranty Policy, Shipping Policy, and Refund & Return Policy for additional information before submitting a request.

Response Times

Champion Builds aims to respond to customer inquiries as quickly as reasonably possible.

Response times may vary depending on:

  • Current order volume
  • Type of request
  • Technical complexity
  • Weekends and holidays

Urgent order or shipping issues should be clearly identified when contacting us.